At https://r777.limited/, your privacy is not a mere legal requirement. It’s a promise. This Privacy Policy will explain how we collect and use your data when you use our platform. We’ll also outline how your personal information is protected. 

We understand that when you choose R777, you are not only trusting us with your time and money, but also with sensitive personal information. That’s why we take our responsibility regarding protecting your personal data very seriously. We aim to keep your data safe, use it ethically, and, most importantly, we are always transparent with you every step of the way. 

Who We Are

R777 is an online betting and gaming platform that offers sports betting, slot games, lotteries, and other exciting gambling entertainment options for Bangladeshi users. This privacy policy applies to all our services, including the websites, mobile app, custom support interactions, and promotional activities.

By using our platform, you are agreeing to the terms outlined in this policy. If you do not agree with any of these, you should stop using our services immediately. 

Why This Policy is Important 

This privacy poicy is here to help you understand what personal information we collect from you and why. Furthermore, we will also explain how we use the informaiton we collect to enhance your experience. We are also transparent about who we share your data with and under what circumstance.

Finally, we’ll explain what rights do you have as an user and how we protect your information from misuse or unauthorized access.

As a licensed platform, we comply with applicable data protection laws and regulations. If you have any questions about how your data is handled, our support team is always ready to help.

What Information We Collect

To provide you with a smooth, secure, and personalized experience, R777 collects several types of information. 

We believe in full transparency, so here’s a breakdown of the categories of data we collect and how they relate to your activities on our platform.

1. Personal Identification Information

When you create an account, we collect basic identity details such as:

• Full name (as per NID or passport)
• Date of birth (to confirm you are 18+ in line with Bangladeshi law)
• Gender (optional but may be used for bonus personalization)
• Phone number and email address (for verification and communication)
• National ID, passport, or driving license (for identity verification/KYC compliance)

This data helps us prevent underage usage, fraud, and account misuse. It’s also necessary to meet local and international anti-money laundering (AML) and Know Your Customer (KYC) regulations.

2. Financial and Transactional Data

Every time you deposit, withdraw, or place a bet, we securely log:

• Payment method details (Bkash, Nagad, bank account, etc.)
• Transaction IDs and amounts
• Betting history and payout records

This information helps us track your account activity, process withdrawals, resolve disputes, and maintain fair play.

3. Technical and Device Information

To ensure our platform works seamlessly on your device and to guard against suspicious activity, we collect technical data such as:

• IP address and geolocation (to comply with regional access rules)
• Device type, operating system, and browser
• Login timestamps and session durations
• Platform usage patterns (e.g., which games you visit, how long you stay)

This helps us optimize our platform, detect bots or abuse, and improve your overall experience.

4. Behavioral and Usage Data

We analyze your activity on R777 to tailor content, recommend promotions, and enhance usability. This includes:

• Pages visited, games played, and time spent on the platform
• Frequency of logins
• Bonus usage behavior
• Interaction with customer support or chatbot

This kind of data ensures you receive personalized offers, faster support, and content that fits your interests.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us recognize you on your next visit. We use cookies and similar tracking tools to:

• Save your login information for quicker access
• Track platform performance and fix issues faster
• Remember preferences, like language or display settings
• Deliver targeted promotions

You can manage or disable cookies through your browser settings, but doing so may limit some functionalities on R777.

How We Use Your Data

At R777, we don’t sell or misuse your data. We also don’t keep your data stored longer than it is absolutely necessary. Let’s walk through how we actually use your information and why it matters.

1. To Create and Manage Your Account

We use your name, contact details, and verification documents to:

• Register your account and verify your identity (KYC)
• Ensure you meet the legal age requirement (18+ in Bangladesh)
• Prevent duplicate or fraudulent accounts
• Contact you if there’s any issue with your account

This ensures that R777 remains a safe space for all users.

2. To Process Transactions Safely

When you deposit, withdraw, or place a bet, we use your financial and transactional data to:

• Verify the payment source (Bkash, Nagad, bank)
• Ensure funds are cleared before being used in bets
• Track your transaction history for legal compliance
• Prevent and investigate suspicious or fraudulent activity

All financial information is encrypted and stored securely.

3. To Deliver a Personalized Gaming Experience

We analyze your usage and behavior data to:

• Recommend games, events, or tournaments you might enjoy
• Show you promotions tailored to your activity level
• Customize your dashboard or betting interface
• Suggest bonuses that fit your playing style

Think of it like your personal betting assistant, knowing your preferences so you don’t have to search endlessly.

4. To Provide Customer Support

If you reach out via live chat, email, or any help center tool, your information helps us:

• Identify your account quickly
• Review your previous interactions or transactions
• Offer accurate solutions to your issues
• Send follow-up messages if needed

The faster we can access your details, the quicker we can help.

5. To Ensure Legal Compliance and Platform Integrity

We also use your data for important behind-the-scenes operations:

• Complying with anti-money laundering (AML) laws
• Cooperating with legal authorities, if required
• Enforcing our Terms and Conditions
• Detecting patterns that indicate betting syndicates or cheating

This is how we protect both your rights and the fairness of the R777 environment.

6. To Send You Relevant Communication

If you’ve opted in, we may contact you via email, SMS, or in-app notifications to:

• Share news about promotions, tournaments, or bonuses
• Alert you about security issues or account changes
• Notify you of policy updates or service improvements

You can unsubscribe or manage these preferences anytime.

How We Protect Your Data

We understand the sensitive nature of the information you share. That’s why we treat your data with the same level of security we’d expect for our own.

1. Data Encryption and Secure Transmission

Whenever you enter personal or financial data on our site or mobile app, it’s encrypted using SSL (Secure Socket Layer) technology. This ensures that your information is transmitted securely.

2. Firewalls and Server Security

Our servers are located in secure environments with firewalls and fraud detection systems. With real-time monitoring tools, your data is always safe from hackers. We also conduct regular security audits, updates, and vulnerability tests.

3. Internal Access Control

Only authorized personnel, such as our compliance and security teams, have access to your personal data. Each access is tracked and monitored, and any misuse of data is taken extremely seriously.

4. User Account Security

While we do our part, protecting your account also depends on you. That’s why we:

• Encourage the use of strong passwords
• Recommend enabling multi-factor authentication (if available)
• Ask you not to share your login credentials
• Send alerts for suspicious login activity

5. Data Retention Policy

We keep your data only as long as necessary to fulfill legal, regulatory, and business obligations.

For example:

• Account records and KYC documents may be stored for up to 5 years after account closure (as per financial law compliance)
• Transaction records may be retained longer in case of disputes or audits
• Marketing preferences and cookies are stored for much shorter periods and can be updated anytime

Once your data is no longer needed, it’s securely deleted or anonymized so it cannot be traced back to you.

6. Incident Response

Despite every safeguard, if a breach or leak does occur, we have a robust incident response plan in place:

• You will be notified as soon as possible
• Affected systems will be isolated and contained
• We’ll inform regulatory bodies (if required)
• We’ll provide guidance to help you stay protected

Transparency is key, and we won’t keep you in the dark.

Sharing Your Data and Your Rights

At R777, we believe in transparency and respect when it comes to your personal data.

1. When We May Share Your Data

We only disclose your data in the following circumstances:

With Service Providers

We work with verified partners to help operate R777 smoothly. This includes payment processors like bKash or Nagad, SMS/email service providers, identity verification tools, and fraud detection systems.

These companies are contractually obligated to:

• Handle your data securely
• Use it only for the purpose we direct
• Do not sell or misuse it

With Regulatory Authorities

If requested by law enforcement or regulators (especially within Bangladesh jurisdiction), we may disclose your data to comply with:

• Anti-money laundering (AML) regulations
• KYC compliance checks
• Fraud investigations
• Tax or legal requirements

This is to keep our platform legally compliant and safe for everyone.

For Legal Protection

We may also share your data if:

• It’s necessary to protect R777’s rights, assets, or users
• It’s required for dispute resolution or legal claims
• There’s suspected criminal activity or threats to system security

But even then, we’ll only disclose the minimum amount of information needed.

• R777 Terms and Conditions

Contacting Us About Privacy

If you ever have questions, concerns, or want to exercise any of your rights, here’s how to reach us:

Email: privacy@r777.com
Live Chat: Available 24/7 on the R777 website and app
Help Center: Visit the Privacy section for FAQs and support.
Language Support: Bangla & English available